I am selling my S20. It is in superb condition. The plastic on the top you can see is part of the seal that went round the frame. The screen protector is still on the back. Unfortunately I don't have the box, but all the accessories will come with it. It will be very securely packaged. Has been checkmended for peace of mind. There is a My Vodafone App on the App screen, but easily uninstalled. The phone is unlocked.